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Reviews for Fairfax Square

Posted On: 3/20/2016

Beautiful and Safe, with Quality Staff!

I have only lived here for about 3 months, but so far I would say my overall experience here has been really lovely! The office staff is incredibly professional, friendly and helpful. I feel comfortable going to them if I need something or have any questions, and they are quite capable. The maintenance staff is also very friendly, and Speedy takes a lot of pride in what he does--as he should: he is very good at it! However, not all members of the maintenance staff match his level of quality and efficiency, so if you choose Fairfax Square, become comfortable going to the office staff to keep them in the loop on the maintenance work, so they can put pressure on those assigned to your job if need be. The overall upkeep of the grounds is great, and if you ever see something that doesn't match your level of upkeep (dog poo, litter, etc.) you should report it to the office staff, as they want to make sure the look of Fairfax Square meets a high standard, one not all residents may respect. They try to make sure Fairfax Square is not only beautiful but also safe, so don't be surprised if you receive a letter reminding you of the speed limits in the complex the first month you move in. I would certainly recommend Fairfax Square to others, and I have!
By: Anonymous     Verified Resident
Read Property Manager's Response

Thank you for your review. We are delighted that you are happy with your tenancy at Fairfax Square. We strive for nothing less! Just to reiterate your point, the office staff is available 7 days a week, should you ever need anything. Maintenance is available 7 days a week as well as the 24 hour emergency maintenance hotline. We look forward to seeing you at the upcoming resident events! -Van Metre Fairfax Square Management

Posted On: 2/1/2016

Two most recent repairs

Fairfax Square has the best customer service I have experienced in a rental apartment. Last week I put in two non-urgent requests for repairs; the following day they were fixed to our satisfaction. Because I was not able to wait at the apt, George even went the second mile to send me a picture of what I needed to do to the dryer working at it's optimum. So far, we have had only very positive experiences at FSA. Thank you!
By: Ayaana Shepherd     Verified Resident
Read Property Manager's Response

Dear Ms. Shepherd, Thank you for writing this wonderful review for our maintenance team. We are very happy to hear that George provided you with such superior customer service. He takes pride in his work and community. We are very pleased that you chose our property to be your home. Should you need any assistance while living at Fairfax Square Apartments, please do not hesitate to contact us. Best Regards, Asma Khan Property Manager

Posted On: 9/5/2015

Simply Amazing

I love this place. I read mixed reviews before I moved in so I was a little hesitant but honestly, I think those people may be a little too update. I have been here for a month and I haven't had any problems with anything. Actually, the first week we moved in the sink disposal was backed up and maintenance was here that morning and got it squared away. By the time my roommate told me about the issue, it was already fixed. Sierra White helped me with my lease, she was more than helpful, even with the tedious request I made her. She was always a good sport and more than happy to go out of her way to make sure my needs were met. All in all, I am more than satisfied, if everything goes as it has, I can definitely see myself renewing the lease at the end of the term. Go Van Metre :D
By: Anonymous Resident     Verified Resident
Read Property Manager's Response

Dear Ms. Shepherd, Thank you for writing this wonderful review for our maintenance team. We are very happy to hear that George provided you with such superior customer service. He takes pride in his work and community. We are very pleased that you chose our property to be your home. Should you need any assistance while living at Fairfax Square Apartments, please do not hesitate to contact us. Best Regards, Asma Khan Property Manager

Posted On: 9/1/2015

Charming Community

Great safe place to live in City of Fairfax. It's close to Everything and 20 minutes to DC and even closer to Arlington. George Mason University is close by. If you don't have a car, bike friendly city. Love the area. All the Staff are extra friendly, highly accommodating and the maintenance group are outstanding. Only drawback would be someone with multiple cars. Each unit gets one assigned spot. Wish they would offer daily trash pickup at your door for a small fee. Again, nice well maintained and safe property with best pool in a community. My other suggestion would be to make more use of the beautiful clubhouse. A little pricy but you pay for what you get.
By: Barbara Craig     Verified Resident
Read Property Manager's Response

Dear Ms. Shepherd, Thank you for writing this wonderful review for our maintenance team. We are very happy to hear that George provided you with such superior customer service. He takes pride in his work and community. We are very pleased that you chose our property to be your home. Should you need any assistance while living at Fairfax Square Apartments, please do not hesitate to contact us. Best Regards, Asma Khan Property Manager

Posted On: 8/4/2015

Clean and Stress Free Place to Live

I am one of the residents of Fairfax Square and I must say that when I first saw the property, I thought that it's just another one of the places that would be too expensive for me and my husband to live in until we went in to the office to spoke to the staff. We were delighted to meet all of them and my husband could not stop smiling. I have never seen my husband smile this much! Apartments are clean, staff is great, maintenance is a call away and their pool parties are totally worth it. Best thing about living here is that the place is not far from metro so my husband can easily get to the Vienna Metro and make it to work on time and I work in fairfax so it works out perfectly for us. :) Mary.
By: Mary     Verified Resident
Read Property Manager's Response

Dear Ms. Shepherd, Thank you for writing this wonderful review for our maintenance team. We are very happy to hear that George provided you with such superior customer service. He takes pride in his work and community. We are very pleased that you chose our property to be your home. Should you need any assistance while living at Fairfax Square Apartments, please do not hesitate to contact us. Best Regards, Asma Khan Property Manager

Posted On: 7/27/2015

Thankfully

I'm moving on 13 of August. I like this place it's really wonderful. Also it's near for everything you want. I would thank Casey.she is a nice person She helped me to figure out everything , she made everything easily to me . I'm happy to be living in Fairfax square apartments.
By: Ibrahim Alghamdi     Verified Resident
Read Property Manager's Response

Dear Ms. Shepherd, Thank you for writing this wonderful review for our maintenance team. We are very happy to hear that George provided you with such superior customer service. He takes pride in his work and community. We are very pleased that you chose our property to be your home. Should you need any assistance while living at Fairfax Square Apartments, please do not hesitate to contact us. Best Regards, Asma Khan Property Manager

Overall Rating

4.5 out of 5 stars

Ratings By Category

Parking
4 out of 5 stars
Amenities
4.5 out of 5 stars
Maintenance
4.5 out of 5 stars
Staff
5 out of 5 stars
Value
4.5 out of 5 stars
Location
5 out of 5 stars
Noise
4.5 out of 5 stars